Terms & Conditions

These terms are the deal between you and Sell to Scientists. Plain English, no padding. If you use selltoscientists.com or the app, they apply to you.

1. What Sell to Scientists is

We collect public research, grant and researcher data, clean it, and make it searchable. You can search it, explore it, and pull it through our API.

We are not a funding body or a research institution. We do not decide who gets funded, and we do not guarantee any outcome.

2. Your account

You need an account to use the app. You can sign up with email.

Rules:

• Give us a real email address. We send account and billing mail there.
• Keep your login and API keys to yourself. Anything done with your credentials counts as done by you.
• One human per account. Don't share a seat across a team — invite people to your workspace instead.
• If you create a workspace, whoever owns it controls its members, data and billing.

You must be old enough to enter a contract where you live, and you must not be on a sanctions list that would make it illegal for us to serve you.

3. Paid plans, trials and refunds

Some features need a paid plan. Stripe handles payment. We never see your full card number.

• Plans renew automatically at the price shown when you subscribed, until you cancel.
• Cancel by emailing us. Cancellation stops the next renewal. It does not refund the current period.
• Trials end on the date shown in your account. If you don't cancel before then, the plan starts and we charge you.
• If we change prices, we tell you by email at least 30 days before it hits your renewal.
• If a charge fails, we may pause access until it clears.

If something is genuinely broken on our side and you paid for it, email us. We would rather refund you than argue.

4. What you can do with our data

You get a licence to use the data inside your business: research, bids, pipeline, internal reporting.

You may not:

• Resell, republish or redistribute our data as a dataset or a competing product.
• Scrape the site or hammer the API outside your plan's limits.
• Reverse-engineer the app or work around paywalls, rate limits or export caps.
• Use the data to break the law, harass anyone, or send spam.

The underlying research records come from public research and funding sources. We claim no ownership of the facts. We do own our collection, cleaning, enrichment, search index, code and design.

5. Accuracy — read this one

We do our best, and the data will still contain errors.

Sources publish late, publish wrong, change values without notice, or drop records entirely. We copy what they publish. Amounts can be missing, wrong-currency, or zero. Names can be inconsistent.

So: check anything load-bearing against the original source before you bid, budget or sign. We provide the data as-is. We are not liable for a decision you made on a number we copied from a public source.

6. Your data and how we handle it

Short version of what actually happens. Our Privacy Policy has the detail.

Marketing site. We run PostHog analytics on the public site. It records page views, clicks, your approximate location derived from your IP, and your browser and device. PostHog is a US company and the data is stored in the US. PostHog sets its own cookie.

Inside the app. We store what you'd expect: your account, your workspace, hashed API keys, your Stripe customer and subscription IDs.

Sub-processors we actually use: PostHog (US) (product analytics and support widget), Stripe (payments and subscriptions), Resend (workspace-invite email), Railway (our servers and postgres database), Cloudflare (cdn and serving the public site), Typesense (search index).

What we do not do: we do not buy third-party enrichment on you at signup, and we do not sell your personal data.

You can ask us to delete your account and personal data. Email invites@selltoscientists.com and we will do it by hand — there is no self-serve delete button today. Some billing records have to stay for accounting and tax.

7. Use of your name and logo in our marketing

This is the section your legal team will read twice, so it is written to be read once.

The grant. If you or your organisation is a Sell to Scientists customer, you give us a non-exclusive, royalty-free, worldwide, perpetual right to use your organisation's name, logo, and trade marks to identify you as a customer in our marketing.

Where. Our website. Sales decks and pitch materials. Investor materials. Case studies. Trade-show booths and printed collateral. Paid and organic advertising. Social posts. Press and analyst briefings. Any medium, online or offline, existing or later invented.

Geography. Anywhere in the world.

Duration. Perpetual, in the sense that we may keep using it while you are a customer and may keep historical material — decks, past ads, archived pages — in circulation afterwards. See the opt-out for what "afterwards" means in practice.

Sub-licensing. We may pass this right to our agencies, resellers, hosting and advertising platforms, but only so they can run the marketing described above on our behalf.

Limits on us. We will:

• Use your marks only to say you are a customer. Never to imply you endorse a product you don't use, that you sponsor us, or that you are a partner or investor when you aren't.
• Respect your brand guidelines if you send them to us.
• Not use your marks in a way that is misleading, disparaging, or that harms your brand.
• Not quote a named employee, publish a case study with your metrics, or issue a joint press release without your written sign-off. Name and logo only, under this clause.

You keep everything. This is a licence to display, not a transfer. All rights, title and goodwill in your marks stay yours.

How to opt out. Email invites@selltoscientists.com with the subject "logo opt-out" and name your organisation. No reason needed, no negotiation, no effect on your account or pricing. Then:

• We remove your name and logo from our website and from anything we control within 30 days.
• We stop putting you in new decks, ads and materials immediately.
• Printed material already at a printer, ads already booked, and archived or third-party copies may take longer, and we will not chase down copies we don't control.
• The opt-out is permanent unless you tell us otherwise in writing.

You can also opt out before you ever become a customer — say so during onboarding and we will flag your account.

8. Availability

We aim to keep the service up. We do not promise a specific uptime number, because we haven't committed to one and we won't pretend we have. We take the service down for maintenance sometimes, usually with notice.

If you need a contractual SLA, talk to us about an enterprise agreement.

9. Ending it

You: email invites@selltoscientists.com to cancel. Your data stays available until the end of the paid period, then we schedule it for deletion.

Us: we can suspend or close your account if you break these terms, don't pay, or use the service in a way that threatens the service or other customers. Where we reasonably can, we tell you first and give you a chance to fix it. If we close your account without cause, we refund the unused part of what you paid.

Export your data before you leave. After deletion we can't get it back.

10. Liability

We provide the service as-is, without warranties beyond what the law requires us to give.

We are not liable for lost profits, lost bids, lost contracts, lost revenue, or indirect and consequential losses.

Our total liability to you, for everything, is capped at what you paid us in the 12 months before the claim. If you paid us nothing, the cap is nothing.

Nothing here limits liability for fraud, or for anything the law says can't be limited.

11. Governing law

These terms are governed by the laws of the State of Delaware, USA.

12. Changes to these terms

We update these terms when the product changes. For material changes — pricing structure, your rights, how we use your data or your marks — we email you at least 30 days before they take effect. If you don't agree, cancel before the date and we refund the unused period.

Small fixes (typos, clearer wording, a new sub-processor of the same kind) go live when we publish them. The "Last updated" date at the top always tells you the current version.

13. Everything else

• These terms plus the Privacy Policy are the whole agreement. Anything a salesperson said that isn't written here doesn't bind us, and anything in a signed enterprise agreement beats these terms.
• If a court kills one clause, the rest stands.
• If we don't enforce something once, we haven't given up the right to enforce it later.
• You can't transfer your account to another company without our written OK. We can transfer this agreement if we're acquired or reorganised.
• Talk to us before you sue. Most things get fixed by email.

14. Contact

invites@selltoscientists.com — support, billing, data deletion, logo opt-out.